Standard shipping from Turkey everyday for all orders. Shipment cost is included in purchase.
Most standard orders ship within 1-2 business days. Your final shipping cost will be available to you during checkout. Please note, some items may require a longer ship-out and/or delivery time frame.
We will send you all details including tracking code once items are shipped and you will see delivery details with this tracking code including delivery dates.
Our standard shipping method is air shipping via DHL. At this time we are unable to provide the option to choose your carrier of choice for online purchases, you can place Purchase Order and pick items from our warehouse alternatively.

With our simple returns process, you can shop online worry-free.
If something doesn’t work out, you can send most items back within 30 days of delivery.

• Start the return process within 30 days of receiving your item.
• Product must be in new or unused condition, with all original product inserts and accessories.
• We will refund the full cost of the merchandise and shipping charges if the return is a result of our error or defective product. We award a partial refund for opened or used products.
• Ship the product as soon as possible so it arrives at our facility within 45 days  of receipt of the item.  (See Product-Specific Return Policies for exceptions)
• We inspect all returned items and will refund you based on the condition of the item.    

Defective Product and Returns Due to Our Error
If there are mistakes with your order, or products arrive defective/damaged at the time of receipt, we’ll make it right by the time frame.

• Sending you replacement parts or accessories 
• Replacing the product or 
• Issue a refund
• And we’ll also cover the cost of any return shipping 
• If the product is not defective, return shipping fees will apply and/or a partial refund may be issued

Products Returned After 30 days
Did you miss the 30-day return window? Great news! You may still start a return after 30 days, but you may get a partial refund depending on the following:

• Condition of the merchandise 
• Cost of the original and/or return shipping charges deduction from your refund 
• If we send you a replacement item, we need to receive the original item at our warehouse within 30 days of you starting the return process. Otherwise, we will charge you full price for the replacement

How to Return an Item
Please contact our team hi@redz-sc.com if you need to return an item outside the 30 return time frame.